We all want the community to grow right?
Then why are we mean to new users? They need guidance not snarky comments or piling on to close their questions as unclear what your asking or too broad without one comment asking for clarification or trying to help them understand how the site works.
Two that I came across this morning for example. This happens a LOT. These are just this morning. We can't expect to grow the community when this is how we treat new users.
Posted Answer by new user
Cc is a engin power capacity so cylinder capacity
The comment posted by an established user
Wrong. CC is not power capacity. Please see the accepted answer, which is correct.
While I completely agree that the answer is wrong, we could have been a little nicer and welcoming to the user.
Then there's this question, closed without a single person trying to help the user understand how the site works. This would make me leave and never come back. Is this what we want to do with new users?
Now some of the users are just trolls and I don't have any problem just deleting their content. These are not the new users I am talking about.
So why are we so mean to new users? Do you think the user is unsalvageable and that they won't become a good member? Do you just not have the time to write comments or ask for clarification? Or is it some other reason?
Your tone should match the way you'd talk in person with someone you respect and whom you want to respect you.
Be welcoming, be patient, and assume good intentions. Don't expect new users to know all the rules — they don't. And be patient while they learn.
Along the same lines this question is another example.
An answer to this question was called out in the pit stop because it needed some love (up-votes) because it was a great answer. But what about the question, could it not use some love too? This is a new user that wrote a good question that only needed a little editing help from and established user. The user even used the comments for answering questions and providing additional information. They are trying and putting effort into getting help yet not a single up-vote! Please be generous with up-votes to new users if they are even kinda getting it right, it's makes them feel welcome!
I came across the following question this morning. This is a great example of how we should be treating our new users. They don't understand it's not like a forum so they post a question as an answer to another question. Moose was very nice in explaining what the new user needed to do, and flagged the question for a mod. I deleted the question cleaning up the site, but the user got a quick welcoming response from the community, and now even though it's deleted off the site the user can still see their post and see the comment on it.